Whether it will work with a third party external enclosure is debatable, though. However, you may use Acronis to create a drive backup image to an external drive, which you then can restore to the new drive. It is not designed, nor supported, for cloning with external drives, especially third party external enclosures. It has to recognize one of the internal drives as being ours. NiceĪcronis is only supported for use with cloning internal drives to our internal drives. Maybe the CSR didn’t like it that I hung up on him and he must have modified something to cause this issue with responding back to the Service Incident request. When completed, click Next when it appears. Acronis will start the installation and a progress bar will be displayed. Acronis True Image for Western Digital will then display its installation screen. I made a service resquest and a case was opened but when I respond to the service request I get a response back that my email address is not registered with the service request. I got a new ssd from Western digital and downloaded the cloning software from their website, Whenever i try to clone it the software will tell me that i. Open the unzipped folder and double click on the AcronisTrueImageWD file to install. I called support and after entering all the warranty information and serial number and model information and repeating it to the customer “service” person, he said the WD version of Acronis doesn’t work with my new WD drive in a USB enclosure. Then I download acronis true image software. Acronis True Image WD edition cloning not working. Why won’t the Acronis software for the WD drive detect a WD1600VERTL drive in a USB enclosure? This prevents cloning the existing EIDE drive to the new WD drive. Both drives are WD, old one is a green the new one is a black caviar. Taken form Acronis True Image WD edition user’s guide: Erase the source drive after the new WD drive has been imaged. Copies the source drive to a new WD drive, leaving all data on the source drive. I was a fan of WD drives, that wouldn’t let you down, but now that there is a product somewhere else, THAT WORKS, and bundles with a similar reliable drive - I got to shift that way - another lost customer, and counting… Key Features of Acronis True Image WD Edition: Drive Cloning. I’m very disappointed that you are treating this problem with this amount of care. This software is useless, the support is non-existent from both ends and no fix in the horizon WD used to have simple solid software with their drives now this junk. Why is that your software produces a bootable rescue media that doesn’t work when you need it the most : when you want to do a restore ?Īre you AWARE that your principal competitor it’s miles away ? …and that their similar product works like a charm ? Acronis True Image WD edition is A WASTE OF TIME Community Archives Other Software & Accessories. And why is that your software uses “generic mass storage controller drivers” ? Operating Systems: Windows Last update: 10-01-2023 Introduction This article explains how to clone a disk in both Acronis Cyber Protect Home Office and Acronis True Image.
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